Архив
Head of Industrial Performance Services
Регион: МоскваТребуемый опыт работы: Более 3 летПредполагаемый уровень месячного дохода:
от 7 000
USD
Head of Industrial Performance
Servces
Profile:
- Educational background: Industrial Automation engineering,
would be a plus if additional degree in business
administration
- Experience (5 – 10 years) in services management and delivery
of Automations systems and turnkey Automation Projects
- Leader with strong operational skills, target oriented
- Service and Process oriented.
- Able to manage relationship with various suppliers and internal
customers from all business & product department – good
communication and relationship skills
- Autonomous
- Fluent English
Main goal is to lead the development of Industrial Performance
Services (Installed base, Automation Systems, Turnkey Projects,
Engineering and consulting services) in conjunction with Industry
FD Solutions & Services business strategies.
The mission encompasses all operational aspects for supporting the
development of Services & Projects Business Lines
Permanent Missions
- implement strategy and priorities for IPS02 and IPS03
activities defined together with Industry front division
leader
- support and challenge front division in their business
development activities
- create and deploy the winning solutions & services offers
portfolio in line with business priorities
- develop and consolidate capacity and competencies in line with
business and offer strategy
- manage P/L performance (sales, CCO GM, SFC, utilization
rate)
- implement process and quality actions to reach operational
excellence and improve steadilly Customer loyalty (NPS)
- Develop and bring the required infrastructure (if any) to
deliver the IPS Solutions & Services (Help desk, Services
bureaus, IT, Stock of Spares, ..)
- Professionalize the marcom for IPS solutions & services
(pricing, ext. communication via offer presentations, succes
stories, white paper, news, Initiatives, web etc…)
Specific objectives:
- Manage and Grow IPS business (services, automation systems and
turnkey projects) to reach Topline forecast (orders, sales)
etsablished with Industry Front Division.
- Formalize IPS02 and IPS03 Solutions & Services current
catalog for Russian market in line with business
priorities
- Align with front Division around a shared pipeline portfolio
review and management process (PPR)
- Challenge and Support Front Division for new Solutions &
Services offers deployment; Establish plans with quarterly
monitoring of performance
- Organize learning and deployment IPS offers for Sales and
Delivery teams; Localize tools and capabilities
- Measure and control CCO GM in line with target and manage
improvement btw order intake and sales
- Profesionnalize the skills of Project managers via PMI based
trainings
- Monitor SFC and utilization rate of DVC people in line with
target
- Prepare the team for the implementation of Bridge
- Align plans with other PES departments for coordinated
deployment
- Monitor competency plans and customer satisfaction
Дополнительно:
- Head of Industrial Performance Services
егион: МоскваТребуемый опыт работы: Более 3 летПредполагаемый уровень месячного дохода: от 7 000 USD Head of Industrial...
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